Enabling Real-Time Customer Experiences at Scale
In today’s mobile, digital world, customers expect intelligent, in-the-moment experiences that adapt instantly based on their latest behaviors and context.
Businesses that can ingest and activate real-time customer signals will forge deeper relationships and outpace their competition.
We’ve done this before
However, achieving real-time experiences at enterprise scale is highly complex. Our team of seasoned consultants specializes in designing and implementing real-time data architectures through Adobe Experience Platform to fuel next-level customer experiences. Our comprehensive services include:
Integrating Real-Time Data Sources
Our experts will connect your high-velocity data sources like websites, mobile apps, smart devices, digital kiosks and more into Adobe Experience Platform through server-side and edge data collection.
Streaming Big Data Pipelines
With experience handling billions of events daily, we’ll construct scalable, high-throughput data pipelines. This includes real-time messaging choreography between sources, data lakes and Adobe applications.
Unifying Profiles in Real-Time
Your unified customer profiles must be up-to-the-second accurate. We’ll leverage Adobe Real-Time Customer Data Platform to stitch together identities and behavioral signals continuously as new data streams in.
Activating Intelligent Decisions
Using capabilities like Adobe Journey Optimizer, we’ll design and deploy real-time intelligent decisioning models to determine and deliver customers’ next-best experiences at the right moments.
Automating Omnichannel Orchestration
With low-latency activation across Adobe Target, Journey Optimizer, Campaign and more, we’ll help you orchestrate seamless, automated customer journeys that adapt in real-time based on customer signals.
Stop letting opportunities slip away due to batch processing delays.
Our team has the proven track record and technical chops to implement real-time data pipelines and activation at their highest scale through Adobe Experience Platform.
Reach out to begin capturing all of your valuable customer signals and revolutionizing your business with true real-time experiences.